Commitment to Privacy
At EvoTuff, we are committed to protecting your privacy and personal information when you deal with us.
We collect personal information only with your knowledge and consent and use it solely for the purpose
for which it was collected. We do not sell your data, send unwanted spam, or disclose your information
unless required to fulfil a service or by law.
Data Security
We implement reasonable security measures, rules, and technology to protect personal information under
our control against unauthorised access, misuse, alteration, destruction, or accidental loss.
However, no online data transmission is completely secure, and we cannot guarantee the security of
information transmitted over the internet. Protecting your information remains our priority.
Information We Collect
The information we collect may include your name, contact details, delivery address, and digital
identifiers such as cookies, device information, IP address, software versions, dates, times, location
data (if enabled), referring websites, and user behaviour on our website or apps. This information
helps us process transactions and improve your shopping experience.
When We Collect Personal Information
We may collect personal information when you:
- Request product information
- Request customised visualization services
- Place an order (for invoicing and sales records)
- Request delivery or installation services
- Have order-related queries or special requests
- Submit a complaint or warranty claim
- Allow us to monitor product & service quality
- Engage through our sales partners
- Participate in contests, offers, events, or affiliate programs
- Interact with us via social media platforms
Use of Financial Information
Financial information collected is used for approving transactions and invoicing. It is securely stored
in controlled facilities to protect against misuse, interference, loss, unauthorised access,
modification, or disclosure.
Disclosure to Third Parties
We may disclose your personal information to third parties including:
- Couriers, installers, and repair technicians
- Marketing and promotions service providers and event organisers
- Technology and website service providers
- Customer analytics platforms
- Advertising platforms (e.g., Facebook)
- Credit reporting agencies and credit providers
- Financial institutions and payment processors
- Professional sales representatives
Overseas Storage & Processing
Some service providers may store or process your personal information overseas, including in
Australia, Singapore, and India. All overseas storage complies with applicable privacy laws.
Direct Marketing
We may send you information about offers, contests, and events if you have consented.
You may opt out at any time using the link provided in our communications.
Anonymity
You may interact with us anonymously or under a pseudonym; however, certain services
such as deliveries or customised services require full contact details.
Third-Party Websites
Our website may contain links to third-party websites that may collect your personal information.
EvoTuff is not responsible for how these websites handle your data and encourages you to read
their privacy policies.
Updates to This Policy
This policy may be updated periodically. Significant changes will be published on our website.
Accessing or Correcting Your Information
Under Australian privacy law, you have the right to access or correct personal information we hold
about you at no cost. Please contact us at info@evotuff.com for access requests.
For additional information, visit the Office of the Australian Information Commissioner at
www.oaic.gov.au.
Acceptance of This Policy
By using our website, you agree to the terms of this Privacy Policy and our Terms of Use.